What happens if the Halo Bowl gets scratched?

There is zero reduced efficacy from a scratch on the Halo Bowl. Unlike some competitors who manufacture in India or China the Halo Bowl isn’t plated with a material that can wear away but is a solid material all the way thru. A scratch has zero reduction in the Halo Bowls antimicrobial effectiveness. 

How should the Halo Bowl be cleaned?

The Halo Bowl can be cleaned daily with regular soap and water.

Why is the Halo Bowl superior (and more expensive) than any other pet bowl on the market?

Due to extensive antimicrobial testing required by the US EPA the Halo Bowl is the first and only pet bowl to be manufactured using Cuverro, an US EPA registered copper alloy, and able to make public health claims to continuously kill 99.99% of bacteria within 2 hours, 24 hours per day. No other pet bowl can make this claim and public health statement. Stainless steel has none of these properties and has been proven in studies to trap bacteria in its scratches.   https://www.nature.com/news/2001/010830/full/news010830-3.html

Additionally, the Halo Bowl® material cannot be purchased or manufactured by anyone without obtaining a Federal US Government EPA registration number. 

Why is stainless steel inferior to the Halo Bowl made with Cuverro?

Stainless steel has no known anti microbial properties. Studies have shown that bacteria and viruses can survive on stainless steel for up to several months.  https://cuverro.com/copper-vs-stainless-steel

Furthermore, antimicrobial copper has been said to be “cleaner than stainless steel” due to the following features-

>Continuously begins killing bacteria on contact. 

>Continuously kills bacteria in between surface cleaning.

 >Bacteria are unable to build resistance or mutate.

Why is it called the Halo Bowl and what is the “Halo Effect”?

The “Halo Effect” is the ability for antimicrobial copper to kill bacteria up to 50cm away (20 inches away) on other non copper surfaces. Up to 75% less bacteria or “bioburden” was reported on studies in a neonatal unit in Greece and in a clinic in the USA. In effect it creates a halo of antimicrobial protection for your pet in over a three foot radius around their feeding area.   https://www.antimicrobialcopper.org/uk/copper-exerts-halo-effect-greece-news%E2%80%99

Why are silver’s antimicrobial properties inferior to copper alloys?

At room temperature silver has been shown to have identical germ killing properties as stainless steel, which means no germ killing properties. Furthermore, silver must be in the presence of moisture to have any germ killing properties at all.  http://blog.eoscu.com/blog/silver-vs-copper-which-is-the-better-biocide-1

 Do metals leech into food?

All metals have the potential to leech into food. Generally contact time, acidity (pH) and cooking heat greatly increase rate at which the metal can leech into food. At ambient temperature most metals will not leach enough to register anywhere near harmful daily limits. Furthermore, humans as well as animals need minimal amounts of elemental metals to function, in particular copper which is found in many foods we all eat.

Why are certain chemical coatings and anti bacterial soaps containing Triclosan banned from making EPA public health claims?

Antimicrobial agents such as silver containing coatings and Triclosan do not directly kill infectious bacteria in the manner copper alloys do. They attempt through chemicals and additives to kill bacteria but merely inhibit growth of bacteria or inhibit odors.

Is it safe to serve food in the Halo Bowl? 

Yes, studies by scientists have shown minimal or zero leeching from copper alloys into food at room temperature and consumed immediately.  Many dog food manufacturers add copper to their dog food in the form of copper sulfate to assist in the production of blood cells, formation of connective tissue, collagen and the nerve protectant myelin. Do not use the Halo Bowl for cooking or in a microwave or if you have a breed of animal with a copper storage condition.

Does washing your stainless steel pet bowls in the dishwasher kill all bacteria?

No, even with chemical detergents and very high heat 67% of stainless steel pet bowls were found to still have bacteria on them after a dishwasher cycle.  https://iheartdogs.com/the-surprising-and-dangerous-truth-about-your-pets-bowls/

What is "biofilm"?

Biofilm, which many pet parents are familiar with, are the slimy goo on your pets bowl. These bacteria cluster together and form a resistant hard outer shell that extremely difficult to remove. These bacteria are resistant to antibiotics and can be harmful to not only your pet but also your family.  The Halo Bowl made with antibacterial Cuverro kills bacteria before they ever have a chance to colonize and form biofilm on your pets bowl. 

Can I put the Halo bowl in the dishwasher?

No, while the halo Bowl will not lose its antimicrobial properties washing the Halo Bowl in the dishwasher will affect the appearance. We recommend cleaning the bowl by hand with soap and water daily to retain its cleanliness, fine finish and antimicrobial properties

What method is best to polish the Halo Bowl?

Once per week a mix a 50/50 mixture of white vinegar and salt and rub paste with a cut lemon wedge along the grain of the polish. The white vinegar and salt paste will keep the Halo Bowl’s finish like new. While the copper alloy may slightly discolor depending on the cleaning methods used it will retain its full anti microbial properties.